Table Service Assistant - Williamsburg Lodge

On being hired for this position, you will enter a Probationary status, working up to 40 hours per week.

Upon completion of the probationary period, you could become benefit eligible.

• Assist servers as needed by: clearing tables, stocking work stations with silverware, removing dirty dish trays from restaurant and lounge, restocking juice, cream, coffee, ice, and other supplies.
• Walking food to guest tables.
• Performing water and coffee service.
• Folding napkins.
• Running food to Lobby Lounge.
• Brewing coffee and iced tea as needed.
• Refilling water pitchers; maintaining cabinets, keeping them organized and clean at server side stations.
• Maintaining the buffet line by keeping the food trays replenished.
• Maintaining food at the proper temperature.
• Performing set-up of food and utensils for buffet and breakdown at the conclusion of the meal.
• Maintaining clean service stations, back of house storage areas, walls around coffee and soda dispensing areas, coolers in service stations, organizing storage shelves.
• Taking necessary precautions to avoid breakage of glassware and dinnerware.
• Assisting host with seating guests when needed; maintaining daily complimentary coffee station.
• Assist with set up of the dining room for each meal period; replenishing linen as necessary; resetting tables to standard.
• Routinely polishing tables, chairs, and hi-chairs.
• Perform other duties as required.

• Must be flexible to work mornings, evenings, weekends, Sundays, holidays.
• 1–2 years food & beverage experience or customer service experience.
• Applicants must be at least 18 years of age.
• Excellent public contact skills to include tact, courtesy, and patience.
• Successful candidates must be able to obtain and maintain a current Williamsburg James City County food handler’s card and TIPS® certification; applicants with an active card and certification should be prepared to present both during the interview process.
• Physical requirements include but are not limited to: bending, lifting, stooping; carrying trays weighing up to 50 pounds.
• Demonstrated ability to interact effectively with guests, employees and management.
• Ability to understand English is a must.

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time.
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.