Store Manager, Retail & Store Manager

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• Our Mission:
  Touching lives for the better
• Our Vision:
  Touching lives by being the first choice for bargain-minded consumers in the U.S.
• Our Values & Behaviors:
  Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

The Store team has the responsibility of growing sales while elevating the Grocery Outlet brand in a competitive retail atmosphere. We are a customer service‑driven environment that focuses on providing an engaging and welcoming shopping experience. Our team is agile and adaptable, open and receptive to new ideas, and communicates well across all levels. Drawing from the foundation of Grocery Outlet, our team has an entrepreneurial spirit that is fueled by the ability to make quick, smart decisions to drive the growth of the business.

The Store Manager leads all aspects of a Grocery Outlet location. This role carries full accountability for business performance, operational consistency, team leadership, and customer experience. The manager shapes the store’s culture, drives profitable growth, and represents the brand within the local community.

• Business and Financial Leadership
  • Primary business operator for the location, responsible for full ownership of financial performance, including sales, labor, margin, controllable expenses.
  • Translates financial and operational data into clear action plans.
  • Manages inventory accuracy, shrink performance, and product flow.
  • Ensures pricing accuracy and promotional execution.
  • Adjusts staffing, merchandising, and operational priorities based on performance trends.
• Operational Excellence and Store Standards
  • Ensures store operates safely, efficiently, and consistently every day, upholding all company procedures, standards, and compliance expectations.
  • Runs high‑quality store conditions, including cleanliness, merchandising, and seasonal transitions.
  • Maintains accurate receiving, backroom organization, and stock flow.
  • Ensures reliable coverage and leadership presence across all shifts.
  • Quickly addresses issues that impact customers, employees, or operations.
• People Leadership and Talent Development
  • Builds a capable, motivated team by recruiting and hiring talent that reflects community and business needs.
  • Sets clear expectations and coaches for growth.
  • Ensures consistent training, development, and performance management.
  • Creates a safe, respectful, and accountable work environment.
  • Develops future leaders and strengthens store management bench.
• Customer and Community Engagement
  • Ensures the store delivers a strong experience and maintains a meaningful local presence.
  • Responds to concerns and escalations with urgency and sound judgment.
  • Leverages customer feedback, surveys, and store insights to adjust service standards and identify improvement opportunities.
  • Builds community relationships that reflect the company’s mission.
  • Supports corporate marketing while tailoring local efforts to store needs.
  • Promotes store events, seasonal opportunities, and brand visibility.
• Strategic Growth and Market Positioning
  • Stays closely aligned to the local market by monitoring local competitors.
  • Identifies opportunities to strengthen the store’s position with customers.
  • Proactively shares insights with buying and operations partners.
  • Adjusts strategies to drive comp sales and customer loyalty.
• Compliance, Risk, and Safety Management
  • Maintains a safe environment for customers and employees by ensuring OSHA, safety, and food‑handling standards are consistently followed.
  • Conducts and documents incident investigations promptly.
  • Trains employees on safe equipment use and store‑specific procedures.
  • Maintains compliance with all required regulations and company policies.

• Annual Bonus Program
• 401(k)
• Medical, Dental, Vision & More!
• Final compensation will be determined based upon experience and skills and may vary based on location.

• 5–10 years of retail management experience. Grocery store management experience required.
• Proven skills in recruiting, hiring, training, and coaching.
• Capacity to read, analyze and interpret general business…