Stylist

Join to apply for the Stylist role at Kate Spade New York
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Stylist (Sales Associate)

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. She will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.

• Greet our guests with a warm welcome, exuding confidence and knowledge about the product
• Exhibit active listening and the ability to ask high‑value follow‑up questions

• Infuse brand and product knowledge to suggest and showcase products
• Collaborate with the guest to offer styling advice and suggest add‑ons to create a complete look
• Use interpersonal savvy to interpret visual cues and overcome objections
• Think creatively and suggest multiple ways and occasions to wear our products
• Encourage the guest to step outside of their comfort zone and have fun with our products

• Guide the guest to purchase decision and facilitate check‑out through relationship development and exhibiting product knowledge, ensuring a seamless process
• Reinforce and celebrate the guest’s choices and invite them to shop again soon

• Ability to drive results through customer connection
• Story‑tell and use product knowledge to connect with the guest, showcasing the unique attributes of the product
• Understand and embody the product landscape across all merchandise categories
• Able to receive and give feedback in an honest and genuine manner
• Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy to running the POS system

• Professional selling skills and exceptional interpersonal and communication skills
• Prior experience in a similar retail environment
• Proactive ability to multi‑task and prioritize
• Works well in a team environment

• Available to work store schedule, as needed, including evenings and weekends
• Standing for extended periods of time
• Able to safely lift boxes up to 40 pounds
• Comfortable climbing ladders

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

• Strategic…