Sales Associate II

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

Typical responsibilities include:

• Uphold Coach’s Service and Selling Models and create a positive first impression for customers.
• Drive results by servicing customers and building on-going relationships through a personalized experience.
• Contribute to the store’s overall success and efficiency through attentive and proactive service.

• Courage
  :
  Provides current, direct, complete, and actionable feedback; addresses issues promptly; is not afraid to take necessary action.
• Creativity
  :
  Generates new and unique ideas; makes connections among ideas; adds value in brainstorming settings.
• Customer Focus
  :
  Commits to meeting customer expectations; uses customer information to improve products and services; builds trust and relationships.
• Dealing with Ambiguity
  :
  Adapts to change; acts without having the complete picture; handles risk and uncertainty.
• Drive for Results
  :
  Consistently exceeds goals; remains performance-driven and bottom-line oriented.
• Interpersonal Savvy
  :
  Relates well to diverse people; builds rapport and constructive relationships; uses diplomacy and tact.
• Learning on the Fly
  :
  Learns quickly; open to change; analyzes successes and failures for improvements; quickly grasps new concepts.

• Strategic Agility
  :
  Sees ahead; anticipates consequences and trends; articulates visions and strategies.
• Developing Direct Reports and Others
  :
  Provides challenging tasks and development discussions; creates development plans; supports growth within the organization.
• Building Effective Teams
  :
  Builds morale and team cohesion; fosters open dialogue; defines success as a team achievement.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at or e

Visit Coach at

BASE PAY RANGE: $15.00 TO $17.25 Hourly

General Description of All Benefits:
Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the company’s 401(k) plan and take paid time off for wellness needs and vacations. For additional information about benefits,  - U.S Store Compensation & Benefits. General Description of Other Compensation:
Eligible employees will be able to receive discounts on certain products and incentive compensation.

Nearest Major Market: Hampton Roads

Job Segment: Outside Sales, Sales