General Sales Manager

Overview

Are you seeking a company that you can advance with and allows you to inspire others to succeed?

If you are a natural leader who isn’t afraid to mentor others in sales and customer service practices, and also get rewarded for your success, we want you on our team at Massage Envy (Newport News, Hampton, Williamsburg). Massage Envy is the leader in accessible massage and skin care. And you have a meaningful role to play as you:

• Smart and experienced with prior background in management, marketing, sales, or service.
• Born leaders who motivate, coach, influence, and inspire & who aren’t afraid to have tough conversations.
• Motivate yourself and others to be successful and meet sales bonus goals
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
• Establish relationships with members and guests to grow and retain a client base
• Enroll new guests into our Wellness Program and explain the benefits of being a member
• Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone
• Speak with members and guests to positively address any client issues or concerns
• Educate clients on the benefits of regular body care and promote new services
• Uphold the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy

• Reliable and dependable team-player
• Ability to train and coach sales associates
• Good math, cash handling, and computer skills
• Goal driven and self-motivated to meet sales goals
• Ability to think critically, juggle multiple tasks, and set priorities
• Outstanding customer service and problem‑solving skills
• Teammates who can work well with others in a fast‑paced environment
• Full‑Time, Open availability, No set schedules

• A healthy compensation plan that rewards your hard work with performance based commissions on top of your base pay.
• Benefits that help you take care of you including employer‑paid healthcare and reduced cost on services and retail products.
• A dynamic, energizing environment where you’re consistently challenged.
• Training to help you grow and refine your sales and customer service skills.

We’re excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.