Security Supervisor

2 days ago Be among the first 25 applicants

This range is provided by Westgate Resorts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $20.00/hr

$20.00 / Hour - Use our Daily Pay benefit and get access to your pay as you need it.

Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period‑specific accommodations just a half mile from Colonial Williamsburg, allowing you to immerse yourself in American history while helping guests experience an amazing vacation getaway. The resort is also near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News? as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences while supporting your career growth across 60 + resorts worldwide.

The Security Supervisor directs and coordinates the activities of the Security Officers who actively engage in the execution of the CFI, Inc. security programs under the direction of the Director of Security and/or GM.

• Include the following – as directed. Other duties may be assigned.
• Ensure daily procedures and responsibilities for Security personnel are followed.
• Ensure the Villa Maintenance system is kept current and correct according to procedures using the computer.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to law enforcement and emergency services using the computer.
• Manage government‑mandated safety and security programs, (such as blood‑borne pathogen and hazardous communications training) using the computer.
• Interact and assist guests. Provide outstanding customer service to guests and resort visitors.
• Respond to the flexible needs of the sales and marketing departments and collaborate with other departments to resolve issues.
• Perform the following functions on the computer: type incident reports, read and respond to email, use Villa Maintenance, research safety standards and procedures, maintain security systems, and maintain electronic key control.
• Ensure subordinates perform duties in accordance with corporate policies and state law regulating security officers.
• Supervise and/or conduct incident investigations as required by policy using the computer. Respond to critical incidents and assume control of the incident scene, including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key‑control access systems using the computer.
• Write detailed and accurate reports in a timely fashion for daily review meetings. Incident reports must document crimes, internal investigations and any other required reports using the computer.
• Responsible for resort surveillance (vehicle, foot, video), including pools and storage lots.
• Coordinate and supervise special event security.
• Perform the duties of subordinate officers as required; perform the duties of Security and Safety Director as required.
• Attend and participate in operational, staff safety committee, and risk‑management meetings as directed.
• Ensure Westgate Disaster Plans, emergency procedures, and standard operating procedures are followed. Use the computer to research these areas.
• Drive company vehicles as needed.

• Directly supervises team members at the location.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Train and coach team members.
• Plan, assign, and direct work.
• Appraise performance and reward team members.
• Address complaints and resolve problems.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

• High school diploma or GED.
• Regularly lift and/or move up to 50 pounds.
• Follow instructions without close supervision.
• Work weekends and holidays as needed.
• Pass a background screen, drug test, and prove eligibility to work in the United States.
• Red Cross Certification, CPR, AED, First aid.