Day Services Supervisor

Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide.

Our client, Beyond Disabilities is seeking a responsible, organized, and experienced Day Services Supervisor to oversee the daily operations of our Day Services program. This position serves as the first line of supervision for Direct Support Professionals and plays a key role in ensuring quality services, regulatory compliance, proper staffing, accurate documentation, and person-centered support for individuals receiving services.

The ideal candidate will have strong supervisory skills, experience working with individuals with intellectual, developmental, mental health, or other disabilities, and a working knowledge of Virginia Waiver regulations, DMAS, DBHDS, and person-centered service requirements.

The Day Services Supervisor will be responsible for:

• Supervising the day-to-day operations of the Day Services program.
• Reviewing staff schedules and ensuring proper coverage for participants.
• Providing first-line on-call coverage and working shifts when necessary.
• Supervising, training, directing, and supporting Direct Support Professionals.
• Reviewing progress notes, support logs, data, training records, and other documentation to ensure compliance with each individual’s ISP.
• Completing monthly individual record reviews.
• Ensuring implementation of Individual Service Plans under the direction of the Program Director.
• Submitting billing information to the Director/designee in a timely manner.
• Conducting weekly staff observations in the community for each participant.
• Providing monthly supervision for direct care staff.
• Overseeing petty cash and participant funds.
• Conducting staff performance evaluations in accordance with agency policy.
• Preparing weekly written status reports regarding participants and staff.
• Completing serious incident reports, CHRIS reports, and participating in investigations and audits as required.
• Attending ISP meetings and other required meetings.
• Communicating with individuals, families, legal guardians, substitute decision makers, and other representatives.
• Performing other duties and special projects as assigned.

Required Knowledge, Skills, and Abilities

Successful candidates must demonstrate:

• Strong supervisory, organizational, and time management skills.
• Ability to maintain strict confidentiality and professionalism at all times.
• Ability to respond immediately and effectively in emergency situations.
• Strong written and verbal communication skills.
• Knowledge of developmental disabilities, mental health needs, physical disabilities, and related support services.
• Knowledge of person-centered planning principles.
• Knowledge of Positive Behavior Support principles and practices.
• Ability to identify problems, analyze findings, and recommend solutions.
• Investigative and interviewing skills.
• Ability to establish and maintain positive working relationships with individuals, families, community partners, and staff.
• Experience completing comprehensive assessment tools.
• Knowledge of Virginia Waiver regulations.
• A caring, respectful, and positive attitude toward individuals served.

Education and Experience Requirements

Candidates must have:

• At least an associate’s degree in human services or a related field
  ; and
• At least five years of experience working with individuals with intellectual, developmental, mental health, or other disabilities; and
• At least two years of supervisory experience
  .

Physical and Working Conditions

This position may require the ability to:

• Stand, walk, sit, kneel, stoop, crouch, crawl, balance, or climb as needed.
• Use hands and arms for typing, handling, reaching, and related tasks.
• Hear with or without the assistance of a hearing aid.
• Frequently lift or move up to 10 pounds and occasionally lift up to 30 pounds.
• Assist with intermittent physical activity, including lifting and supporting individuals served.
• Work in environments where exposure to viruses, disease, infection, or traumatic situations may occur.
• Work at any assigned facility and provide reliable transportation.

Conditions of Employment

As a condition of employment, the selected candidate must:

• Become familiar with and comply with Beyond Disabilities’ policies and procedures.
• Protect the rights of individuals served by the agency.
• Protect individuals from abuse, neglect, and exploitation.
• Report suspected abuse, neglect, or exploitation immediately.
• Cooperate with…