Medical Administrative Support Specialist - Sports Medicine

Medical Administrative Support Specialist - Sports Medicine

Join Evergreen Family Health as a Medical Administrative Support Specialist in Sports Medicine. This role will be the first point of contact for patients and support the clinic’s mission by ensuring efficient scheduling and clerical systems.

Base pay range: $19.00/hr – $22.00/hr (competitive, based on experience).

• Competitive pay range of $19–$22/hr, based on experience
• Cross‑training between clinical and administrative teams (if desired)
• On‑site parking
• Paid time off that promotes work‑life balance (accrual based)
• Dental and vision benefits
• Generous health insurance coverage with employer contribution
• Retirement plan options
• Discounts for staff at Evergreen Family Health
• Paid holidays
• Paid parental leave
• Discounted gym membership; short‑term/long‑term disability; more

The Sports Medicine Administrative Support Specialist plays a vital role in the clinic and is often the first point of contact for patients. This position acts as a patient advocate, supports scheduling, and maintains efficient, accurate clerical processes.

• Maintain and protect confidentiality of patient information.
• Answer the telephone professionally, courteously, and hospitably.
• Check patients in and out of the clinic efficiently.
• Direct incoming calls to the appropriate department.
• Schedule patient appointments per guidelines established by the Practice Manager and Medical Director.
• Communicate with clinical staff about patient wait times, provider availability, and priority.
• Reschedule patient appointments as needed.
• Maintain a neat, pleasant, and professional atmosphere for patients and staff.
• Process incoming and outgoing faxes.
• Manage consultation referrals from internal and external sources.
• Process incoming patient portal messages.
• Carry out special projects, including billing and management, as directed.

• Ability to maintain strict confidentiality of patient information in accordance with Evergreen Family Health policies.
• Professional, effective, courteous interaction with patients, coworkers, and providers.
• Clear oral and written communication skills.
• Proficiency operating EMR software programs.
• Proficiency in Microsoft Office.
• Willingness to attend practice‑related meetings, training courses, and opportunities for improvement.

Entry level

Full‑time

Administrative