Hospital Director of Operations, Veterinary Medicine

Join Peak Veterinary Referral Center – Where Excellence Meets Compassion

Step into a leadership role at Peak Veterinary Referral Center
, a cutting-edge, 14,000-square-foot hospital located in beautiful Williston, Vermont. As our Hospital Director of Operations
, you’ll guide a thriving, multi-specialty team dedicated to delivering world‑class care.

Our hospital offers Urgent Care seven days a week
, alongside advanced services in Internal Medicine, Oncology, and Surgery
. This is your chance to shape the future of veterinary medicine in a collaborative, innovative environment that values both pets and people.

This leader will oversee the hospital’s day‑to‑day operations, ensuring the highest quality of care for animals while driving financial and operational excellence.

As our Hospital Director
, you’ll be the driving force behind a culture of excellence and growth. You’ll lead with confidence, turning challenges into opportunities and guiding your team with professionalism and empathy.

Your leadership will inspire and empower staff to take ownership, fostering accountability and high performance at every level. Through mentorship and clear communication, you’ll create an environment where both your team and the patients we serve can truly thrive.

If you’re passionate about making a meaningful impact and shaping the future of veterinary care, this is your opportunity to lead boldly and leave a lasting legacy.

• A competitive salary range of $115,000 - $120,000 depending on experience and skill level
• Annual profit‑sharing bonus plan
• Relocation Bonus for the right candidate
• Comprehensive Benefits package that offers paid time off and a 401k match
• The Company is committed to supporting the professional development of its Hospital Directors by facilitating access to Continuing Education (CE) opportunities to encourage ongoing growth and learning.

• Envision the future of the hospital in alignment with Ethos Veterinary Health’s mission, identifying opportunities to evolve care delivery and operations.
• Make high‑quality, evidence-informed decisions that shape long‑term hospital strategy and deliver sustainable results.
• Lead through complexity and ambiguity with confidence and foresight, ensuring clarity of direction and purpose.

• Drive hospital innovation by leading the adoption of new technologies, systems, and operational best practices.
• Lead continuous improvement efforts to streamline workflows and elevate both the patient and client experience.
• Use data and key performance metrics to guide decision-making and improve hospital-wide effectiveness.
• Responsible for driving positive client and patient experiences by leading management teams and staff to deliver high‑quality care and service, supporting the organization’s reputation and fostering patient satisfaction.

• Build strong, trust‑based partnerships across hospital teams, support center colleagues, referring veterinarians, and community stakeholders.
• Foster transparent communication across all levels of the hospital, aligning teams toward shared goals.
• Balance diverse stakeholder perspectives to support inclusive, strategic decision-making.

• Develop and lead a high‑performing hospital team by investing in coaching, mentorship, and continuous learning.
• Build a hospital culture rooted in trust, accountability, curiosity, and personal growth.
• Identify and grow future leaders while supporting staff development at every level.

• Lead financial operations, including budgeting, forecasting, and managing the hospital’s P&L to ensure long‑term sustainability.
• Partners intentionally with (JV Stakeholders and) Ethos Leadership to ensure alignment on hospital goals, fostering trust, transparency, and a shared understanding of performance expectations and outcomes in order to drive the execution of hospital priorities.
• Demonstrate accountability and adaptability, responding swiftly and effectively to changing…