Senior Manager, Executive Repair & AI Automation
Listed on 2026-11-05
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Management
Project & Program Management, Operations Management
Lumen is seeking a Senior Manager for the Strategic Engagement and Response Team (SERT) within Enterprise Repair. You will lead critical escalations, drive executive communications, and manage cross-functional projects across engineering, field operations, and sales.
The role includes owning the chronic circuit program and implementing automation and AI solutions to improve customer experience. You will oversee a team in a high accountability environment, ensuring timely resolutions, strategic
We have an opening for a Senior Manager, Executive Repair & AI Automation in Montpelier, VT, United States within Finance, Management & Operations.
This opportunity is part of our work in Finance, Management & Operations.
The advertised compensation is 130..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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