Guest Services Keyholder
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
WE’RE LOOKING FOR THE COOLEST HUMANS IN TOWN!
Bringing energy, curiosity, and a passion for food to our guests, you’ll help keep our store vibrant and welcoming.
OverviewFor our Guest Services Keyholders, it’s all about HOSPITALITY! They love to connect, serve, listen, and operate in a super busy, high‑energy part of the store. Our Guest Services team is the heartbeat of the store; you will be working with a dedicated, skilled, and caring bunch of people whose job is to take the very best care of our guests and to communicate effectively with our entire staff, keeping them up to speed on all issues that guests bring to their attention.
Responsibilities- Support a collaborative environment.
- Put curiosity and great ideas first.
- Provide an exceptional guest experience.
- Build community relationships.
- Loves food and cooking.
- Make someone's day.
- Enjoy a fast‑paced, guest‑focused role.
- Have previous experience in hospitality and customer service.
- Be proficient in cash handling.
- Comfortable using computers for communication, inventory management, and to‑go order software; prior experience with Microsoft 365 is preferred.
- Demonstrate excellent, professional communication in‑person, over the phone, and over email.
- Take pride in making someone's day.
Part‑time and full‑time hours available. Shifts are scheduled between 7:00 AM–9:30 PM. Weekend availability and schedule flexibility are required.
PayPay starts at $16.50. Previous experience will be taken into account.
Location129 Market St., Williston, VT
Benefits- Health Insurance (75% employer, 25% employee for single health benefits)
- Dental and Vision Insurance
- Short Term Disability Insurance
- Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Flex Spending Accounts
- Health Spending Accounts
- Paid time off (Full‑time staff receive 2 weeks; additional week on 1st and 4th anniversary)
- Sick time (Part‑time staff receive 40 hours a year)
- Paid Maternity/Paternity time, up to 8 weeks
- Generous store discount: 20% off groceries, 20% off Café, 10% off beer, 20% off wine, 30% off vitamins/supplements
- One‑Less‑Car program
- 401(k) — 100% match of the first 3% of the staff member’s contribution; 50% match on the contribution above 3% up to 5%, 100% vested from day one
- Income advance program with North Country Federal Credit Union
- Free Celtics tickets
- Plus many more!
- Make Someone’s Day
- Move fast and be thorough
- Create a team people want to stay on
- Show Up
- “What can I do?”
- Come with a solution
- Own it
- Seek knowledge
Healthy Living Market and Café is an equal‑opportunity employer and we’re proud to hire a diverse, inclusive staff.
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