Loan Servicing Specialist

Responsible for a variety loan servicing duties, including customer contact. Accountabilities include:

• Board a variety of new loans to the system and fund proceeds to respective GL’s
• Set up automatic payments, ACH and overdraft protection
• Pay PMI, taxes, insurance as needed.
• Release collateral upon repayment etc.
• Credit reporting and dispute resolution, Year-end Tax Reporting
• Loan Control Balancing and other GL Reconciliations
• Monitor daily loan transactions & exceptions using various IQ reports
• Timely and accurate responses to customer and employee questions and requests
• Monthly SBA payment reporting and FSA/USDA semi-annual balance reporting
• Service of participated and purchased loans
  • Assist tellers/RM’s with loan payment applications
• Correspond with sub-servicer when customer issues arise
• Cenlar branch payments and new loan wires
• Gather documents for audits as requested
• Set up and monitor ticklers
• Provide payoff statements
• Assist SAT with coding and tracking of troubled loans and 1099 C Preparation
• MLA and SCRA determinations, coding and tracking
• Responsible for compliance with laws and regulations applicable to this position.

• 2-year degree in related field; 4 years experience
• Requires education, expertise, and competence to complete the assignment in accordance with Federal Regulations.
• Working knowledge of mortgage loan documentation terminology and methodology
• Intermediate knowledge of title policies and related loan regulations such as RESPA, HMDA, and other bank lending policies

Apply at

MBA Job number/Date Added
H-8081: 12/8/25