Finance​/Revenue Cycle Director

Overview

Here at Community Health Service, Inc (CHSI), our mission is to provide high-quality health care to those who are often overlooked and underserved. If you are looking for more than just a  job  and want to invest your time making an impact on the lives of others, this is your chance to join our CHSI team!

WHAT DO WE DO?

CHSI is a private, non-profit organization established in 1973 to serve the health needs of migrant & seasonal farm workers and their family members. Today, CHSI has expanded services and provides mental & physical healthcare to all individuals in our communities. Our services are provided on a more affordable sliding fee scale to those who are under-insured or uninsured. We also accept ND and MN Medicaid, Medicare, and most private insurance plans.

We currently operate four nurse-managed clinics, two mobile medical units, and two victim advocacy program centers in Minnesota & North Dakota.

WHO ARE WE LOOKING FOR?

We are on the search for a full-time Finance/Revenue Cycle Director to join our Willmar, MN team.

• Finance and Revenue Cycle Team Leadership (90%)
  • Lead, supervise, and mentor the finance team, including billing, collections, revenue cycle, and accounting staff.
  • CHSI liaison to the Outsource Revenue team to ensure: billing, coding, claims processing, collections, and denial management.
  • Implement strategies to maximize collections, reduce accounts receivable days, and improve cash flow.
  • Maintain knowledge of FQHC-specific billing practices, Medicaid/Medicare reimbursement, wrap payments, sliding fee scales, and UDS reporting.
  • Collaborate with clinical and operational leaders to optimize charge capture and documentation.
  • Assist in annual budget development, financial forecasting, and financial reporting.
  • Support compliance with federal and state financial regulations (e.g., HRSA, UDS, Medicaid cost reporting).
• Project Management and Innovation (10%)
  • Manage cross-departmental projects from initiation through completion, ensuring projects meet scope, timeline, and budget targets.
  • Lead efforts to improve internal processes across clinical, operational, and administrative areas.
  • Develop and maintain project plans, timelines, resource allocations, and risk management plans.
  • Facilitate project team meetings, stakeholder communications, and progress reporting.
  • Introduce project management best practices and tools across the organization to build a culture of accountability and innovation.
  • Support grant-funded projects and ensure deliverables align with funder expectations and organizational goals.

• Bachelor s degree in business administration, Finance, Healthcare Administration, or a related field (master s preferred).
• 5+ years of experience in healthcare financial management and project management, with at least 2 years in a supervisory or leadership role.
• Expertise in FQHC revenue cycle management and healthcare financial operations.
• Strong project management experience: PMP (Project Management Professional) certification preferred or willingness to obtain within one year.
• Familiarity with EHR and billing systems (e.g., Next Gen, eClinical
  
  Works, Epic) and project management tools (e.g., Asana, Smartsheet, MS Project).
• Knowledge of HRSA, Medicaid, Medicare, and healthcare finance regulations.
• Excellent communication, leadership, organizational, and analytical skills.

• Financial Operations and Revenue Cycle Optimization
• Project Management and Process Improvement
• Strategic Planning and Execution
• Cross-functional Team Leadership
• Regulatory and Grant Compliance
• Innovation and Change Management

• Full-time position, hybrid work available (on-site presence required for key meetings).
• Occasional travel to satellite clinics or project partner sites.

• In an eight-hour workday, the employee must be able to: bend and crouch occasionally, sit continuously and stand or walk frequently.
• Employee must be able to lift up to 50 pounds occasionally.
• Employee must be able to use hands/arms, feet/legs for repetitive fine to large motor skill movements.

CHSI promotes a healthy work/life balance for employees…