Shift Lead

Shift Lead – Walgreens

We are looking for a dedicated Shift Lead to manage store operations and provide exceptional customer service.

$17.00/hr - $20.00/hr

This role will remain open until filled.

• Open and close the store in the absence of store management, including all required system start‑ups, cash handling, and ensuring the floor and stockroom are ready for the business day; also responsible for opening the back door for deliveries.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience, greeting customers, offering assistance, resolving issues, and ensuring a positive experience.
• Assist with and coach team members on warehouse and vendor ordering processes, opening vendor deliveries, and managing related sales on the assigned cash register.
• Review order exceptions, assist with reverse logistics, and evaluate and develop displays, promotions, and seasonal merchandise.
• Maintain accurate inventory counts and on‑hand quantities across all departments, stockroom, and overstock locations.
• Ensure the Outdate program is followed, manage basic department pricing and daily price changes, and display proper signage for accurate product pricing.
• Assist with bookkeeping activities, including cash reports, cash counts, ledgers, and bill payments as needed.
• Maintain an orderly store condition, request repairs as needed, and support interior and exterior maintenance.
• Separate food items, manage product placement, and perform stock rotation using first‑in, first‑out for consumable items.
• Keep working knowledge of store systems, equipment, and compliance with state and local laws regarding regulated products.
• Assist at Pharmacy out window and conduct bag checks of team members before leaving the store.
• Comply with all company policies, maintain respectful relationships with coworkers, and complete special assignments and other tasks as assigned.

• Attend training and complete PPLs requested by the Manager.

• Serve as a liaison between management and non‑management team members, communicating assigned tasks when management is absent.
• Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English (except in Puerto Rico).

• Knowledge of store inventory control.
• Consideration of qualified applicants with arrest and conviction records.
• Valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

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Not Applicable

Full-time

Management and Manufacturing