Customer Account Representative

Customer Account Representative

Minimum starting hourly rate: $14.45 - $19.55 per hour.

Join Home Choice! We believe in making home shopping simple, convenient, and accessible for everyone. We empower our customers with flexible payment options, giving them the ability to enjoy big-ticket items on their schedule. Our mission is to elevate financial freedom and deliver a seamless, stress‑free customer experience.

The Customer Account Representative provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and total customer satisfaction.

Full‑time:
Monday through Saturday, store open‑to‑close hours, with Sunday off and one other weekday off. Schedules may change throughout the year based on business needs.

Hourly rate: $14.45 – $19.55, paid weekly. In addition, the position qualifies for weekly distribution along with all company‑wide roles.

Customer Service

• Provide friendly, top‑notch customer experiences through “white glove” service, obtaining new orders on the sales floor and over the phone.

Deliveries and Pickups

• Get out of the store, loading/unloading and installing products safely and in compliance, while maintaining clean and properly maintained vehicles.

Merchandising

• Maintain an inviting store with organized product and cleanliness, refurbishing merchandise and keeping the showroom dusted, vacuumed, and organized.

• At least 18 years of age.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Valid state driver’s license and good driving record – you will be driving company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Consistent in‑person attendance.

• Great benefits: medical, dental, vision, life insurance, supplemental life insurance, spouse/dependent life insurance, short‑term disability, long‑term disability, flexible spending accounts, 401(k) with company match, paid time off, legal insurance, identity theft protection, health savings account, hospital indemnity, critical illness, accident insurance, limited purpose plan.
• Award winning culture.
• Career growth opportunities.
• Weekly pay.

The job is very active: standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. You will frequently lift and move heavy items. All coworkers must adhere to company safety guidelines while meeting these demands.

Home Choice! is an equal‑opportunity employer committed to ensuring all employment decisions are made on a non‑discriminatory basis, without regard to race, color, national origin, ancestry, disability, genetic information, sex, gender identity, age, sexual orientation, citizenship, veteran status, or any other protected class.

This is an excerpt from the full job description and is not intended to be all‑inclusive. Other related duties may are required to meet the ongoing needs of the business. Home Choice! is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.