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Parts Counterperson

Job in Willoughby Hills, Lake County, Ohio, USA
Listing for: Serpentini Chevrolet
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 USD Yearly USD 40000.00 YEAR
Job Description & How to Apply Below

3 months ago Be among the first 25 applicants

This range is provided by Serpentini Chevrolet. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40,000.00/yr - $50,000.00/yr

Job Summary:

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Benefits

  • Health, dental, and vision insurance
  • 401(k) plan
  • Paid time off
  • Opportunities for advancement
  • Employee discounts
Responsibilities

Oversee the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers
  • Provide high-level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • fulfill parts requests from all necessary vendors
Make sure all internal requests for parts are billed on service repair order
  • as needed/ help with many tasks and responsibilities of the parts dept
Qualifications

  • Dealership or Parts store experience required
High School Diploma or equivalent

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills
  • Ability to multi task and follow through
  • Positive attitude a must and ability to work in a team
Valid driver's license and clean driving record

Serpentini Auto Group has proudly been serving the Greater Cleveland region for over 40 years with our 6 locations in Strongsville, Medina, Orrville, Westlake, Tallmadge, and Willoughby Hills. Customer service is at our core, and our goal is to deliver not only a stress free car buying experience, but an easy and enjoyable car-ownership experience. When you join our team, you join the Serpentini family!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Seniority level
  • Seniority level

    Entry level
Employment type
  • Employment type

    Full-time
Job function
  • Job function

    Sales and Business Development
  • Industries Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Serpentini Chevrolet by 2x

Cleveland, OH $92,100 - $120,000 1 week ago

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