Intake Assessment Coordinator

Intake Coordinator

Windsor Laurelwood Center for Behavioral Health, located in Willoughby, Ohio, is a leading provider of behavioral health and substance abuse treatment services to adults, adolescents, and children. The Center offers both inpatient and outpatient programs and is part of Universal Health Services, Inc., a Fortune 500 company with more than 90,000 employees worldwide.

The Intake Coordinator (Intake Assessor) handles assessment and referral activities at the facility. This position interfaces closely with medical staff, department members, administration, treatment team, external case managers, and managed care organizations.

• Conduct assessment and referral activities for new clients.
• Coordinate with medical staff and other professionals to ensure comprehensive care.
• Maintain accurate client records in the Center’s system.
• Communicate with external case managers and managed care organizations.

• Master’s degree in social work, psychology, mental health, related field, or licensed RN.
• Minimum of 2 years of direct clinical experience in a psychiatric or mental health setting.
• Experience with clinical interviewing, patient assessment, family treatment, treatment planning, and communication with external review organizations.
• Ability to work effectively with people from diverse backgrounds.

Clean, well‑lit office. Intake coordinators may sit or stand for extended periods, and the environment is high‑stress with continuous low‑volume office machine noise.

• Training in non‑violent physical crisis intervention.
• CPR certification prior to independent assignment or completion of orientation.
• Excellent verbal and written communication skills.
• Professional demeanor and appearance.
• Ability to prioritize responsibilities.

We offer an excellent time‑off plan, medical, dental, vision, employee assistance program, life insurance, short and long‑term disability benefits, and a 401(k) plan for full‑time and part‑time employees.

Windsor Laurelwood Center for Behavioral Medicine is an equal‑opportunity employer. All qualified applicants will receive consideration for employment, regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, or disability status. We also consider protected veteran status. If you have a disability, please submit a reasonable accommodation request.