Dir - Assessment​/Referral Bh

Responsibilities

Windsor Laurelwood Center is seeking a talented and dynamic Director of Intake and Assessment to join our team of dedicated healthcare professionals!

For over 100 years, Windsor Laurelwood has provided high-quality behavioral health and substance abuse treatment services to adults, adolescents, and children. Our multidisciplinary treatment team includes board‑certified psychiatrists, psychologists, registered nurses, licensed social workers, case managers, milieu and activity therapists.

Our patients bring with them many different clinical challenges and high‑acuity illnesses that require specific and individualized care. We balance our busy work environment with a strong commitment to teamwork that makes Windsor Laurelwood a challenging, yet fun place to work. While taking care of our patients, we also strive to take care of each other. Our hospital has a strong, seasoned leadership team, with mentoring and coaching opportunities available to professionals interested in growing their career in the mental health industry.

The Director of Intake and Assessment is accountable for directing the Assessment and Referral activities at the facility. This position provides direction to staff of Assessment and Referral Counselors in the provision of psychiatric assessment services, including clinical evaluations, crisis intervention and referrals. This position interfaces closely with the medical staff, other department heads and administration, treatment team, external case managers, managed care organizations and functions as a liaison with other hospital departments.

• Directs the screening of potential patients for admission into the program and initiates the integrated assessment process.
• Assists administration, physicians and clinical staff in the assessment of pending admits to determine appropriateness of level of care and communicates pending admissions to the Nursing Department.
• Uses the approved admission criteria and makes decisions concerning the level of care for treatment using the least restrictive level appropriate. The plan for episode of care is initiated at admission to all levels of care.
• Monitors all intake/reservation information calls during normal business hours and prepares appropriate internal 1371 forms.
• Functions as a liaison between physicians and families, coordinates with transportation services and other mental health facilities to organize the admission procedures.
• Plans, coordinates and evaluates direct and indirect facility assessments and patient admissions.
• Ensures that all vital patient assessment information is referred accurately to the attending physicians, and that patient historical information obtained is complete to facilitate an accurate determination for the appropriate level of care.
• Communicates with external reviewers and referral sources through implementation of the R.A.P. process and conducts all required external reviews and maintains documentation of all such interaction.
• Ensures that third‑party payors are notified of, or participate in, decisions about appropriate transitions between levels of care.
• Coordinates activities to provide the community with resources and referrals.
• Prepares monthly statistics for the marketing and administrative departments.
• Prepares morning meeting reports to communicate pertinent census information, referral sources, pending admissions and follow‑up action pending admissions, pending discharges and nature of discharge.
• Coordinates with PAT assessments of all patients who are potential involuntary admissions.
• Provides guidance to community resources available to person inappropriate or unavailable for admission but who are requiring further guidance and referrals.
• Maintains records of temporary privileges for all physicians, psychiatrists, psychologists, and allied health professionals and coordinates staffing privileges with Medical Staff Coordinator and Medical Director.

• Provides services to current referral sources to assure their satisfaction and continued associations.
• Allocates and coordinates program resources for marketing and referral…