Leasing Manager

Leasing Manager

Join one of GCI's inspiring and vibrant communities as a Leasing Manager at our Pine Ridge residential apartment community in Willoughby Hills, OH. We offer our employees competitive compensation and comprehensive benefits. GCI Residential is a prominent and diversified real estate development and management firm committed to offering exceptional places to live and work. This position is accountable to protect, maintain, and enhance the value of the assigned residential community to maximize financial return for the benefit of residents, prospects, and visitors.

Assists the Property Manager with all operational and financial aspects of the assigned portfolio, facilitating optimum performance.

• Provides customer service to residents by handling requests for maintenance service and resolving customer issues that occur with regard to rental collection, renewals, move‑ins/move‑outs and complaints about other residents, staff or company policy.
• Manages leasing and acts as a liaison between Property Manager and leasing staff.
• Assists with preparation for and attends/participates in staff meetings and training.
• Manages office supplies and coordinates purchases within the company guidelines and budget.
• Responsible for approval of routine purchasing and invoice processing with review by Property Manager.
• Represents GCI in a professional manner at all times. Consistently maintains a professional and courteous attitude when dealing with residents, co‑workers, and the general public.

• Three to five years of experience as a leasing manager or related management experience. Industry experience strongly preferred.
• Valid driver's license, clean driving record and insurance required.
• Minimum of forty hours required; regular attendance is mandatory.
• Proven track record in meeting and exceeding goals.
• Excellent verbal and written communication skills.
• Top‑notch organizational, time‑management, and interpersonal skills.
• Proven computer skills (MS Office and internet).
• Demonstrated problem‑solving skills.
• Strong work ethic and a 'whatever it takes' attitude.
• Ability to motivate others.
• Self‑motivated with ability to motivate others.
• Demonstrated understanding of Landlord/Tenant and Fair Housing Laws; ability to grasp all facets of real estate management.
• Yardi experience encouraged.

• Associate or Bachelor Degree in Business, Education, or Liberal Arts OR equivalent related work experience in real estate or sales management, training or marketing.

• We are names not numbers. We have an exceptional company culture that encourages innovation and empowers all team members to act as leaders by providing opportunities, training, and tools to achieve a successful and meaningful career.
• Comprehensive compensation package including paid vacation and holidays, optional health/dental, 401(k) plan, and life insurance.
• Dedicated work environment with potential for growth and advancement in the industry.
• GCI Connects program that teams up with local and national charities and participates in events throughout the year.

Equal Opportunity Employer. We are committed to equal opportunities for all employees and applicants.