Automotive Service Advisor​/Writer

Overview

The Faulkner Automotive Group is looking for an enthusiastic, self‑motivated Automotive Service Advisor/Writer to join our team at Maserati/Alfa Romeo Willow Grove!

Faulkner is a place where you can establish a career and grow with the organization. While automotive experience is a plus, it is not required. We provide training to all our employees and offer continued growth opportunities for those with excellent talent, energy, and ambition to succeed.

Faulkner has won a combined 60+ Best Places to Work Awards.

• Top‑tier benefits:
  Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Advisor/Writer, you are the first point of contact for all customers bringing their vehicle in for service. Your role includes greeting the customer and guiding them through the repair process in a smooth, professional manner. This begins with a walk‑around of the vehicle, gathering vehicle information, and listening to the customer explain any issues so you can better understand the problem.

• Valid driver’s license
• Vehicle repair or service experience preferred
• Customer service experience preferred

The Faulkner Automotive Group is a family‑owned and –operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family‑run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.