Patient Service Representative

Join to apply for the Patient Service Representative role at Solis Mammography

At Solis Mammography, our patient-focused culture is at the heart of every interaction. We deliver the care, compassion and high‑touch experience that have made us a valued healthcare partner to the generations of women that we serve. As the nation's leader in breast health services, our commitment to providing excellence in patient care is realized at every level of our organization.

Work Location: 2701 Blair Mill Rd., #4, Willow Grove, PA 19090

Work Hours: Full‑Time, 40 hours weekly, Tuesday‑Thursday 9:15 am–8:00 pm, and Friday 7:15 am–4:30 pm

Occasional Coverage May Be Required At: 1866 Bethlehem Pike, Flourtown, PA 19031 & 100 Medical Campus Dr, Lansdale, PA 19446

As the Patient Service Representative you are the first point of contact for patients, greeting, gathering information, registering and posting payments. You help maintain the flow of the center and directly impact its profitability.

• Strong team collaboration
• Compassion and empathy to our patients and the team
• Join an innovative team working toward making healthcare more accessible, integrated, and reliable

• High school diploma
• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling
• Basic knowledge of medical terminology, preferred
• Ability to read, write, and comprehend simple instructions and short correspondence
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
• Ability to perform basic mathematical calculations
• Ability to sit and/or stand for long periods of time
• Experience using Microsoft Office Suite; knowledge of RIS software preferred

• Provide services and support for the following areas:
  • Understand, promote and demonstrate the Solis Way
  • Greet patients in a professional and friendly manner
  • Completely and accurately register patients—including input of demographic and insurance information into our RIS and verifying accuracy of existing information
  • Explain forms to patients and assist with form completion, via paper or tablet, as necessary
  • Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
  • Collect patient payments, including explaining benefits and performing insurance verification when necessary
  • Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
  • Ensure all diagnostic tests have required orders, request as needed and follow‑up on outstanding requests
  • Schedule and reschedule patients as necessary
  • Generate daily invoice journal at the end of each day and reconcile payments using the Daily Reconciliation Report
  • Participate in front office training to stay abreast of front office policy and procedures

• A Great Place to Work for the fourth year in a row
• Competitive benefits:
  Medical, Dental, Vision, 401(k), PTO, Paid Holidays, Backup Child/Adult Care and other unique benefits

• Entry level

• Full‑time

• Health Care Provider

• Hospitals and Health Care