Client Services Manager

Client Services Manager

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Willow Grove, PA Pediatrics Office
.

If you are looking for an exciting career opportunity in a growing industry, this role offers the chance to apply your energy and skills in a dynamic, entrepreneurial environment and become an integral part of a caring, professional team that delivers home health care with compassion, excellence, and reliability.

• Provide superior customer service and quality home care
• Manage coordination of client services and emergent scheduling issues
• Maintain and grow your Client Services Manager caseload responsibly
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

• Prior medical office or home care experience preferred
• Prior supervisory experience preferred
• Prior scheduling experience preferred
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required
• Excellent communication and interpersonal skills
• Bachelor’s degree preferred

• Stability and structure of a national company with the values and culture of a family‑owned business.
• Award‑winning workplace recognised by:
  • Newsweek’s Best Place to Work for Diversity
  • Newsweek’s Best Place to Work for Women
  • Newsweek’s Best Place to Work (overall)
  • Newsweek’s Best Place to Work for Women and Families
  • Glassdoor Best Places to Work
  • Forbes Best Places to Work for Women
• Weekly pay
• Work‑life balance:
  Monday‑Friday 8:30‑5:00 hours
• Amazing culture: mission‑driven nonprofit focused on compassion, reliability, and excellence
• Strong employee values and recognition programs, including daily recognition, award weekends, and more
• Robust diversity, equity, inclusion, and belonging initiatives with employee resource councils
• Growth opportunities: advancement, continued education, Udemy courses, webinars, and more
• Comprehensive benefits plan including paid holidays, vacation, sick leave, vision, dental, medical plans, life insurance, 401(k) with match, direct deposit, and an employee assistance program
  • Learn more about our benefits:

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.