Sales Associate

Job Description

Sales Associate –
AGAINST ALL ODDS

Part-time position. The primary responsibilities are to maintain outstanding customer service, uphold the company’s Mission and Core Values, generate sales, and support housekeeping, merchandising, signing, pricing, cash register operations (POS), loss prevention, and store management. The Sales Associate is responsible for upholding a customer‑first philosophy and delivering the best shopping experience.

Location:

Willow Grove Mall, PA-611, Willow Grove, PA 19090.

Reports to:

Store Manager, Assistant Manager.

• Ensure each customer receives outstanding service by providing a friendly environment, greeting and acknowledging every customer, maintaining service standards, solid product knowledge and all other components of customer service.
• Maintain awareness of all product information, merchandise promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure procedures are done promptly.
• Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention.
• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• Perform other tasks as assigned from time to time by store management.
• Communicate customer requests to management.

• Knowledge of retail computer system, MS Word and Excel is a plus.
• A commitment to service excellence and customer satisfaction.
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, high attention to detail, and ability to multi‑task.
• Ability and willingness to work flexible hours including evenings, weekends and holidays.

• Must be able to lift, move and handle up to 60 pounds frequently to stock merchandise.
• Ability to stand/walk for extended periods of time.
• Ability to bend, reach, lift and climb.

Entry level

Part‑time

Sales and Business Development

Retail