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Help Desk Analyst III: Phone-First
Job in
Wilmington Manor, New Castle County, Delaware, USA
Listed on 2025-12-31
Listing for:
Expedite Technology Solutions
Full Time
position Listed on 2025-12-31
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
An established industry player is seeking a Help Desk Analyst to provide exceptional phone support to both internal and external customers. This elevated Tier 1 Service Desk role focuses on troubleshooting network connectivity and device issues, ensuring a seamless experience for users. With a strong emphasis on communication and customer service, the ideal candidate will manage and resolve tickets efficiently while documenting all interactions.
Join a dynamic environment that values independent critical thinking and proactive problem-solving. If you have the necessary certifications and a passion for technology, this opportunity is perfect for you.
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