Front Desk Staff

Front Desk & Communications Coordinator

Grace United Methodist Church – Wilmington, DE

* Welcoming presence. Digital voice. Steady hand in the holy mess.*

Position Summary:

The Front Desk & Communications Coordinator is a hybrid role that blends in-person hospitality with behind-the-scenes communications work. This person is often the first point of contact for anyone engaging with Grace. Whether they’re walking in the door or opening the Friday Enews. The ideal candidate is compassionate, organized, tech-savvy, and ready to adapt to the ever-changing rhythm of church life.

Grace is a unique mix of sacred rhythms and spontaneous chaos. One minute you’re making a Canva graphic for Sunday’s slide deck, the next you’re brewing coffee for a wedding coordinator, and then pivoting to greet a neighbor who just needs a snack and a moment of dignity. We’re looking for someone who sees ministry in the margins, beauty in details, and isn’t afraid of a little holy multitasking.

Hospitality & Front Desk (M-F, 8–2)

• Greet guests, answer phones, and respond to general inquiries with warmth.
• Maintain a tidy, welcoming reception space with current flyers/info.
• Manage incoming/outgoing mail and deliveries.
• Monitor community café use with grace—enforcing time limits and respectful conduct.
• Prepare and distribute snack/hygiene bags in coordination with the Outreach Director.
• Help set up for building rentals (weddings, funerals, concerts) and be present at key events (as needed, compensated separately).
• Support monthly Art Loop events: prep for event, work with artist/curator.

Communications & Digital (10–15 hrs/wk within 30 hr total)

• E-news (Mailchimp): Draft, update, and schedule Friday/Sunday emails.
• Website (Squarespace): Keep info, calendar, and visuals fresh and accurate.
• Livestream Slides (PowerPoint): Coordinate with AV team; finalize by Friday.
• Targeted Email Blasts: Create as needed for events, seasons, and updates.
• Quarterly Print Newsletter (Spires): Help gather content and format layout.
• Leadership Team Support: Take notes at monthly meetings and send minutes to Leadership chair.

• Strong communication skills (written and face-to-face).
• Comfort with basic digital tools—Mailchimp, Squarespace, Microsoft Office.
• Kindness and boundaries when working with unhoused/vulnerable guests.
• Flexibility and calm under pressure (things shift quickly around here).
• A sense of humor and a soul that isn’t easily rattled.

Job Type: Part-time

Pay: $30,000.00 per year

Expected hours: 30 per week

People with a criminal record are encouraged to apply

Ability to Commute:

• Wilmington, DE 19801 (Required)

Ability to Relocate:

• Wilmington, DE 19801:
  Relocate before starting work (Required)

Work Location: In person