Executive Administrative Assistant

• Business Unit Consumer & Community Banking
• Posting Date 10/13/2026, 01:04 PM
• Locations 301 N Walnut St, Wilmington, DE, 19801, US 3415 Vision Dr, Columbus, OH, 43219, US
• Job Schedule Full time

Join the Chase Home Lending Marketing team as the Executive Assistant supporting the Chief Marketing Officer and senior marketing leaders. It’s a role where you’ll be a trusted partner to leaders who are shaping how we show up for millions of homeowners. You’ll work alongside marketers and executives across the business, coordinate the details that keep a busy team moving, and bring professionalism, discretion, and strong judgment to everything you touch.

This role provides a platform for professional growth and skill enhancement on a results-oriented team with a focus on attention to detail and quality.

As an Executive Assistant in Home Lending Marketing, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level partners across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Manage complex executive calendars in a fast-paced, dynamic environment
• Triage incoming communications, prioritize appropriately, and share information with discretion
• Coordinate internal/external meetings and events, including catering, vendors, attendee communications, and onsite support
• Arrange complex domestic and international travel
• Process invoices and T&E expense claims, ensuring policy compliance and timely submission
• Plan and execute local events and employee engagement activities (team meetings, recognition, offsites)
• Provide onsite office support (facilities requests, supplies, guest reception, room bookings)
• Support onboarding/offboarding, including equipment setup requests and system access coordination
• Maintain confidentiality, enforce internal controls, and comply with firm policies and procedures
• Draft polished, high-quality communications for audiences at all levels
• Maintain department documentation (org charts, executive bios) and support edits/production of spreadsheets and presentations for client meetings

Required qualifications, capabilities, and skills

At least five years of administrative experience

Advanced ability to organize

Discretion and good judgment in confidential situations, and proven experience interacting with senior management

Strong interpersonal, written, and oral communication skills

Strong proficiency in Microsoft Office

Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus

Note:
This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of…