Administrative Assistant

The Administrative Assistant serves as a highly trusted operational partner responsible for ensuring the efficient coordination and execution of administrative, organizational, and business support activities. This role performs beyond traditional administrative support by exercising sound judgment, proactively identifying and resolving issues, managing competing priorities, and driving follow-through on key activities and commitments. The ideal candidate operates with a high degree of independence, discretion, and ownership while supporting day‑to‑day business operations and leadership effectiveness.

Independently manage complex calendars, scheduling conflicts, and meeting logistics across multiple priorities. Coordinate travel arrangements, expense management, and administrative activities with a focus on efficiency and cost effectiveness. Organize and maintain records, documents, and business materials while ensuring accuracy and accessibility. Coordinate meetings, events, workshops, and operational reviews, including preparation of materials and tracking of action items.

Anticipate scheduling, resource, and administrative challenges and proactively implement solutions before issues impact business operations. Evaluate competing requests and priorities and recommend appropriate scheduling or workload adjustments. Identify opportunities to improve administrative processes, streamline workflows, and increase operating efficiency. Monitor key commitments and deadlines, ensuring timely completion of assigned deliverables and follow‑up activities.

Support preparation of presentations, compilation of reports, meeting materials, and operational documentation. Track deliverables, milestones, and action items across multiple initiatives to ensure execution and accountability. Coordinate information gathering and consolidate updates from various sources to support informed decision making. Support special projects and department initiatives as assigned.

Handle sensitive business information with the highest degree of confidentiality and professionalism. Exercise sound judgment when managing privileged, personnel, financial, operational, or organizational information. Ensure compliance with company policies related to records management, information security, and confidentiality.

Serve as a resource for administrative best practices and process consistency. Recommend process enhancements that improve efficiency, accuracy, and service levels. Demonstrate initiative by identifying operational gaps and implementing solutions with minimal direction.

5+ years of administrative support experience, preferably supporting multiple leaders or a complex business function. Demonstrated ability to manage competing priorities with minimal supervision. Strong organizational, analytical, and problem‑solving skills. Proven ability to exercise independent judgment and discretion handling sensitive, confidential and business critical information Advanced proficiency in Microsoft 365 applications including Outlook, PowerPoint, Excel, Teams, and Word. Excellent attention to detail and follow‑through.

Preferred Experience supporting department‑level operations, programs, or projects. Experience coordinating across multiple teams and business functions. Experience improving processes and driving administrative efficiencies.

Location:

Wilmington, DE - Hybrid

One Main Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking…