Rewards Optimization Product Development, Vice President; Hybrid

Position: Rewards Optimization Product Development, Vice President (Hybrid)

Citi’s United States Personal Bank (USPB) has a unique opportunity to leverage its consumer relationships, customer base, footprint, state-of-the-art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. We are seeking to hire a VP Rewards Optimization Product Development position to be part of the USPB Cards Pricing and Statement Operations team.

Rewards Optimization Product Development, Vice President

This role will report to the Head of Pricing Strategy and Optimization for USPB Cards (Branded Cards and Citi Retail Services) and will be responsible for the design, build, and implementation of new Rewards Optimization strategies and initiatives. This will include partnering with key stakeholders to define and write product requirements, and working with Tech to deliver features with high quality for Rewards Optimization initiatives.

This role requires significant interaction with Technology and requires strong credit card/rewards and technical expertise, as well as excellent partnership skills to work cross functionally across the organization and with functions such as Product, Legal, Compliance, and Operations.

Key Responsibilities

• Manage the development of Rewards enhancements from ideation to launch, and act as a key point of contact for enhancements owned
• Work closely with internal and external business partners including Technology and Product teams in designing, building, implementing, and testing new strategies and enhancements
• Create well-defined business requirements/user stories and testing criteria
• Deliver projects on time, within budget, and with high quality
• Monitor and report out status of the work in progress, as well as key performance indicators relative to expectations post-launch

Qualifications

• 6+ years of experience (product development or technology experience preferred, credit cards and rewards experience a plus)
• Bachelor’s degree in Business, Computer Science, Engineering or related field
• Excellent verbal and written communication skills, and ability to communicate complex topics to key stakeholders at both business and technical levels
• Extremely high level of attention to detail
• Excellent organization skills, with the ability to work under pressure and prioritize within tight deadlines
• Ability to work as part of a team, with a high degree of collaboration with cross functional teams
• Excellent project management skills

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group

Product Management and Development

Job Family

Product Development

Time Type

Full time

Primary Location

Wilmington Delaware United States

Primary Location Full Time Salary Range

$ - $

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated

Posting Close Date

Jan 15, 2026

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