Finance & Business Management

Business Management optimizes business performances by helping to drive key initiatives. We act as trusted advisors and partners to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. This role will serve as the analytical resource to support senior executives in understanding and managing the expenses of Card Collections & Recovery teams within CCB Operations.

This is a time-pressured and high-profile position which is instrumental in assisting/advising senior management and in coordinating the deployment of the bank’s corporate resources to address strategic and tactical objectives.

• Analyze financial performance, including expenses; identify productivity initiatives and drive implementation
• Implement new business strategy, strategic initiatives or platforms, including aligning department and support groups (Finance, Tech, Ops, Work Force Planning)
• Optimize 'bottom line' business performance by driving key initiatives
• Identify, escalating and mitigating business risks that could impair our ability to do business
• Partner with the business, Operations and Technology in the definition of future workflows and implementation of related technology and infrastructure projects to prepare the business to meet the requirements of an ever evolving market structure
• Partner with Product CFOs to manage & track Ops Product headcount savings to support initiatives that impact Card Collections & Recovery
• Ongoing effort to leverage new AI-powered technologies & platforms (Databricks, LLM, CoPilot, SQL, Atoti, Essbase, etc.) to generate efficiencies in reporting production & processes
• Business representation in respective internal/external working groups

• Bachelor’s degree in Accounting, Finance, Economics, or other related area
• Previous product knowledge and/or prior Business Management or COO experience
• Energetic and dynamic in style
• Highly motivated self-starter with excellent time management/prioritization skills
• Present well to senior and global business heads
• Able to forge strong internal relationships across a broad range of functions
• Self-motivated, tenacious and able to work with high degree of independence
• Excellent written and oral communication skills and ability to tailor message and style to different constituencies (e.g. Finance, Executive Management, Operations)
• Able to both define and deliver to conclusion a strategic agenda across multiple groups
• Strong analytical and problem solving skills with ability to analyze large data sets and present conclusions concisely
• Excellent project management and organizational skills
• Attention to detail with logical thought process
• Proficiency in AI-powered tools & technologies
• Experience with Essbase, SAP and Microsoft office applications
• 3+ years of Banking or Financial Services experience