Business Analyst

Build your big career with the firm that does Big Law, Better
. McDermott Will & Schulte is a leading global law firm that brings together more than 1,700+ lawyers and 1,400 business professionals. We celebrate excellence, collaboration, and community and have been recognized as a top workplace by USA Today, Fortune, The American Lawyer, Vault and others. We are also certified by Great Place to Work.

• A firm where everyone belongs:
  Our award-winning culture prioritizes warmth and authenticity — we encourage you to be yourself!
• Enthusiasm for all perspectives:
  We’re smarter and stronger when everyone has a voice and a seat at the table. We welcome unique viewpoints and ideas, and we make opportunities for you and your career to thrive.
• Support to feel your best and do your best:
  Wellness is integral to building a successful career and a rich life. That’s why our benefits program supports your physical, emotional, mental, and financial health, with an emphasis on work-life balance.
• Real rewards for real work:
  We offer generous compensation packages that recognize hard work and excellence.

The Business Analyst supports the Firm’s legal teams and business operations by gathering, analyzing, and documenting requirements for the tools and processes they rely on. This position assists with designing the integration of these processes and their associated data with downstream systems including financials, business development, experience management, and the Firm’s enterprise data warehouse. This position works under minimal supervision and relies on extensive experience and judgement to plan and accomplish goals.

The Business Analyst leverages AI-powered tools to accelerate requirements gathering, documentation, and process analysis, applying sound judgment to validate and refine AI-generated output for accuracy.

• Gather, document, and prioritize business stakeholder requirements in a variety of formats, including workflow diagrams, user stories and screen mock-ups
• Collaborate with IT subject matter experts to identify and assess alternatives, conduct sizing & resource estimates, and to generate projects schedule estimates
• Measure and report on effectiveness and usability of solutions based on quantitative usage data and qualitative discussions with end-users and business stakeholders
• Facilitate and manage business requests, setting proper stakeholder and user expectations
• Assist project stakeholders in communication, training or change management
• Analyze project progress and present outcome feedback to management
• Use AI tools (e.g., Copilot, ChatGPT, Claude) to draft and accelerate requirements documentation, user stories, and process narratives, validating and refining AI-generated output for accuracy and completeness
• Identify opportunities within existing business processes where AI-powered tools could improve efficiency, partnering with the AI Products team to scope those opportunities
• Use agentic AI platforms such as Claude Cowork, Claude Design, or similar tools to research business and technical requirements, document findings, diagram current- and future-state workflows, and prototype proposed solutions for stakeholder review
• Present findings, open questions, and prototypes clearly to attorneys and business stakeholders, adapting communication style to technical and non-technical audiences

• Bachelor’s degree
• At least five (5) years of related work experience
• Experience using AI-assisted prototyping and diagramming tools (e.g., Claude including Claude Design and Claude Cowork); familiarity with traditional wire-framing applications (Figma, Miro) a plus
• Experience with AI-assisted productivity and requirements tools (e.g., Copilot, ChatGPT, Claude) and…