Production Coordinator

Modern Exteriors – A Workplace You'll Love

Modern Exteriors is one of the fastest-growing roofing companies in the United States. As a veteran-owned organization, we pride ourselves on a culture that balances a fun, team-oriented environment with a high-performance, results-driven mindset.

We work hard, celebrate wins, and empower our people to grow both professionally and financially.

As we continue expanding, we're looking for motivated, organized professionals who thrive in fast-paced environments and want to play a key role in our continued success.

Position Overview

Modern Exteriors is seeking a highly organized, detail-oriented Production Coordinator to support the daily operations of our production department.

This position plays a critical role in coordinating projects from the point of sale through the start of installation, ensuring materials, scheduling, permits, and customer communication are handled efficiently.

The ideal candidate is an excellent communicator, a strong problem-solver, and someone who can manage multiple priorities while maintaining accuracy and organization.

We're looking for someone who takes ownership of their responsibilities, works well with others, and understands the importance of keeping projects moving forward.

Key Responsibilities

Project Coordination & Scheduling

• Manage the transition of projects from sold status to Job in Progress.
• Assist with scheduling installation crews and service appointments.
• Coordinate material deliveries, dumpster orders, and labor scheduling.
• Confirm installation details and timelines with customers.
• Monitor project progress and identify potential scheduling delays.
• Ensure projects move efficiently through the production pipeline.

CRM & Administrative Management

• Maintain accurate and up-to-date project information within Job Nimbus CRM.
• Track project details, scheduling updates, and important documentation.
• Submit and monitor HOA approvals and permit applications.
• Maintain organized records using Microsoft Excel and Google Sheets.
• Communicate project updates with internal departments and leadership.

Customer Service & Communication

• Serve as a point of contact for customers regarding installation scheduling and project details.
• Confirm installation dates, expectations, and project requirements with homeowners.
• Assist with scheduling cancellation-save appointments.
• Support collection efforts and follow up on outstanding customer balances.
• Address customer questions and coordinate solutions with the appropriate departments.
• Maintain professional, timely communication throughout the production process.

Operational Efficiency & Accountability

• Help maintain efficient project timelines and reduce unnecessary delays.
• Monitor project readiness to ensure materials, labor and required approvals are coordinated.
• Identify potential issues and communicate them proactively.
• Collaborate with sales, production, and administrative teams to ensure a smooth customer experience.
• Support company goals related to project completion and order-to-cash efficiency.

Qualifications

Required Qualifications

• Proficiency in Microsoft Excel and Google Sheets.
• Ability to navigate and manage projects within Job Nimbus CRM.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong problem-solving skills and ability to work independently.
• Comfortable working in a fast-paced, team-oriented environment.

Preferred Qualifications

• Previous experience in production coordination, project coordination, or operations.
• Experience in roofing, construction, home improvement, or a related industry.
• Familiarity with material ordering, scheduling, and vendor coordination.
• Experience handling permits, HOA applications, or customer collections.

Compensation & Bonus Structure

Base Salary: $60,000 Annually

In addition to the base salary, this position offers an opportunity to earn performance bonuses
, paid monthly.

What We Offer

Competitive Compensation

• $60,000 annual base salary.
• Performance-based monthly bonus opportunities.
• Opportunity to contribute directly to operational performance and company success.

Comprehensive Benefits

• Health, dental, and vision insurance.
• Paid holidays.

Career Growth

• Professional development opportunities within a rapidly expanding company.
• Opportunity to grow alongside an experienced leadership team.
• Performance-based advancement opportunities.

Company Culture

• Veteran-owned organization.
• Supportive, team-driven work…