Associate Real Estate Support Specialist
Listed on 2025-12-27
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Associate Real Estate Support Specialist
Locations:
Logan, UT;
Tallahassee, FL;
Wilmington, DE;
Salem, OR;
Lewisville, TX.
Work schedule:
Monday – Friday 10am-7pm ET, 11-8pm EST. Hybrid schedule or Remote if not within distance of a CSC office.
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter. Join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes for your clients every time.
Responsibilities- Confidently handle an average of 20 calls per shift (8 hours).
- Work as an engaged member of a team.
- Respond promptly to customer inquiries over the phone or through written communication.
- Create customer cases using our CRM system.
- Live chat support of up to two chats at one time.
- Act as a case manager and point of contact for each issue from start to completion.
- Actively listen to the customer’s voice to understand their problem and expectations.
- Experience providing application / technical support in a call center environment.
- Must possess a “can do anything” attitude.
- University-level understanding of proper grammar.
- In-depth working knowledge of problem-solving methodologies.
- Energetic self-starter who thrives in a fast-paced, team-oriented environment.
- Demonstrated ability to multi-task in a fast-paced environment.
- Strong prioritization and time management skills.
- Strong attention to detail.
- Strong attention to accuracy.
- Must be flexible and agile.
- Strong organizational skills.
- Strong computer knowledge and proficiency in MS office applications.
- Prefer two years’ experience in a front-line customer facing role.
- Prefer five years’ experience in post-closing real estate role (Title company, lender, etc.).
Disclaimer:
The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
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