Member Service Representative - Concord Gallery Branch

Overview

Member Service Representative - Concord Gallery Branch at Sun East Federal Credit Union, Aston, PA. Join to apply for the Member Service Representative - Concord Gallery Branch role at Sun East Federal Credit Union.

• As a Member Service Representative, provide exceptional customer service to members by promoting credit union products and services to improve members  financial well-being.
• Open and close accounts, answer questions, solve problems, update member information, and process loan applications. Step into the teller line to process banking transactions accurately and maintain a balanced cash drawer.
• Work to achieve individual and team sales goals by staying up to date on all credit union products and services and promoting them to members.

• High school diploma or equivalent
• 3 years of prior sales, customer service, or related experience
• Proficiency in basic math and computer skills
• Customer service skills
• Sales ability
• Ability to transition between multiple roles
• Previous financial industry experience is preferred
• Bilingual skills a plus
• Background checks (credit, criminal, employment, education) are conducted on potential candidates; a post-offer, pre-employment drug test is also conducted

This is a full-time position. Possible shifts are Mondays - Wednesdays from 8:30 am to 5:00 pm, Thursdays from 8:30 am to 6:30 pm, Fridays from 8:30 am to 6:00 pm, and Saturdays from 8:30 am to 12:30 pm. You would have Saturday afternoons and all Sundays free.

Headquartered in Aston, PA, Sun East was chartered in 1949. We serve more than 50,400 members across Delaware, Pennsylvania, and New Jersey. We are a cooperative financial institution owned and operated by our members, guided by the philosophy of "people helping people".

Competitive pay and a comprehensive benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on activities and events. We offer opportunities for career development.