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Hybrid Insurance Customer Experience Specialist

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Berkley One (a Berkley Company)
Full Time position
Listed on 2026-10-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below

Berkley One in Wilmington, DE is seeking a Customer Service Representative to join our Contact Center, delivering best-in-class service to high-net-worth clients and broker partners via phone, chat, and email with professionalism and accuracy. The role offers a hybrid schedule (4 days in-office, 1 day remote) and 8:00 AM–8:00 PM ET hours, Monday–Friday, with shifts based on customer needs.

You will manage policy servicing and support activities and document interactions thoroughly.

Join us at Berkley One (a Berkley Company) as our next Hybrid Insurance Customer Experience Specialist in Wilmington, DE, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hybrid Insurance Customer Experience Specialist role in the description above.

We appreciate your interest in this position.

Join Berkley One (a Berkley Company) and contribute to our ongoing work.

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