Connection Coach; Bilingual: English​/Spanish

Join to apply for the Connection Coach (Bilingual: English/Spanish) role at Reading Area Community College
.

The Connection Coach will support new students, providing registration assistance, advising, and connections to resources to promote a successful first year. The role includes bilingual support and active engagement with at‑risk and Latin

X populations.

Send a cover letter, resume, and three (3) professional references from past supervisors to resumes. Include job code AA‑CC in the subject line. After submitting documents, fill out the online Job Applicant Identifier form.

RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.

Background Check: A background check is required if you are chosen for this position. Full details regarding the background check are available here.

Title:

Connection Coach (Bilingual: English/Spanish)

Announce date: 10/28/2025

Apply by: 11/11/2025

Application status:
Accepting Applications

Position type:
Full‑time

Salary: $43,500 per year

Working hours:

7.5 hour period exclusive of a 1/2 or 1 hour lunch. One evening per week is required; additional evening or weekend hours may be required.

Travel requirements:
Occasional local travel; employee must have access to transportation.

The goal of Reading Area Community College's Title V Nuestro Próximo Paso is to transform enrollment and advising through coaching, proactive advising, and early interventions, while re‑framing curriculum and instruction. The Connection Coach plays a key role in onboarding new students, promoting a positive learning experience, and meeting retention, success, and completion goals.

• Register and onboard cohort of students and coach them through the process of being a first‑time student.
• Provide advising to students, including non‑advisees, during walk‑in times and at targeted special events such as New Student Orientation, Accepted Student Days, and Welcome Week Activities.
• Assist students with identifying, planning for, and overcoming obstacles in placement testing, registration, financial aid, and technology processes.
• Assist students with setting goals and defining steps in education and career planning for the first year.
• Maintain advising log or case management files to track contact hours, issues, and outcomes with appropriate documentation.
• Monitor student progress toward goals and assist students and instructors to problem‑solve issues related to academic goals, persistence, attendance, and completion.
• Explain the processes for interpreting transfer credits, prior learning assessment, satisfactory academic progress (SAP), and other credit and financial issues.
• Review and stay current on curriculum requirements and policies impacting students, including meta majors and guided pathways.
• Provide targeted outreach and hold meetings (including remote/online) with students flagged from the Early Alert program, focusing on at‑risk and Latin
  
  X populations.
• Create and conduct workshops and information sessions and develop/distribute materials to support student success.
• Develop printed and online resources such as first‑year guidelines and financial literacy information.
• Participate in New Student Orientations.
• Provide and/or procure bilingual service to monolingual and limited English‑speaking program participants and/or their family members as needed to achieve grant objectives.
• Provide advising/coaching in both English and Spanish when needed.
• Work both collaboratively and independently, making well‑informed decisions in the best interest of each advisee.
• Identify support needed for students focusing on goal setting, GPA recovery, study skills, test anxiety, stress management, time management, and connecting students to resources.
• Conduct workshops and hands‑on training to…