Museum Ambassador; DHM

Museum Ambassador (DHM)

Employer: Delaware Historical Society

Location: Wilmington Campus, Delaware History Museum, Wilmington, DE

Employment Type: Part-time

Salary: $11.00/hr

Work Schedule:

• Museum hours:
  Wednesday – Sunday 12:00pm – 5:00pm.
• Variable hours:
  School programs scheduled Monday – Friday 8:30am – 4:00pm; some evening hours may be required.

General

Purpose:

Under the direction of the Visitor Services Manager, the part-time Museum Ambassador is responsible for conducting educational programming and field trips and ensuring a positive experience for all visitors to the Delaware History Museum and the Jane and Littleton Mitchell Center for African American Heritage. The Museum Ambassador is an integral member of a hard-working team comprised of full-time and part-time staff within the Delaware Historical Society.

The Museum Ambassador shall demonstrate the ability to work effectively with a diverse population of guests, members, and staff and possess the ability to work both independently and as a team member.

Essential Functions:

• Present tours and educational programming for visitors and school groups; foster a welcoming environment that encourages visitor engagement.
• Serve as a representative of the Museum and Delaware Historical Society on outreach and community assignments.
• Provide security for collections and assist with keeping exhibits and public areas safe and presentable to the public.
• Conduct visitor services tasks such as opening and closing the Museum and gift shop, processing sales of tickets and merchandise, welcoming and directing visitors.
• Contribute to the research, development, and implementation of all educational materials, resources, and programs.
• Assist in general Delaware Historical Society duties as directed.

Minimum Requirements:

• High School Diploma, or G.E.D. equivalent.
• Experience working with children and/or audiences of diverse ages, backgrounds, and abilities.
• Comfort speaking in front of groups, answering questions clearly and directly, and expressing ideas effectively.
• Ability to read, write, and verbally communicate in the English Language at a level appropriate to the duties of the position.
• Interest in history (especially local history) and a willingness to learn and expand knowledge of Delaware history.

Seniority Level: Entry level

Job Function: Other

Industries: Museums, Historical Sites, and Zoos

Equal Employment Opportunity Statement:

The Delaware Historical Society is an equal opportunity employer and prohibits discrimination and harassment of any kind. The Delaware Historical Society is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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