Fraud Strategy - Vice President

Job Description

Bring your expertise to JPMorgan

Chase. As part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

Job Responsibilities

• Manage and enhance 3rd Party Fraud strategy to drive the intended tradeoff between fraud mitigation, financial performance, customer experience, and operational efficiency

• Regularly monitor fraud trends and customer frictions to identify opportunities to improve fraud strategy performance

• Leverage internal and external data sources and advanced analytic tools to drive accurate fraud detection

• Collaborate closely with broader fraud strategy team and other cross functional teams to leverage best practice and ensure control and compliance

• Stay on top of the industry trends and adopt industry best practices

• Build a high performing team through recruiting and developing talents

Required Qualifications , Capabilities, And Skills

• 6+ years of experience in credit or fraud risk management

• Excellent collaboration and partnership skills with proven track record in working well with internal teams and external partners

• Ability to think strategically to come up with a vison for areas of responsibility, develop roadmaps and drive execution to balance short-term vs long-term solutions

• Strong analytical thought leadership with the ability to leverage AI and machine learning to drive effective and innovative solutions

• Strong process management and project management skills with the ability to drive capability development

• Strong communication skills with the ability to communicate effectively and strategically to senior leaders and key stakeholders

• Demonstrated strong curiosity to learn and attention to details to drive analytical and execution quality

Eligibility & Immigration

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).

Equal Opportunity Employer

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment.

The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.

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