Operations Associate - Trade Finance TM Fulfillment

Operations Associate - Trade Finance TM Fulfillment at Capital One summary:

The Operations Associate in Trade Finance TM Fulfillment manages end-to-end execution of Standby Letters of Credit within the Commercial Bank's Trade Finance organization, ensuring compliance with regulatory and internal standards. This role involves supporting front office activities, quality assurance, reporting, and collaboration with various internal and external partners. The position requires strong risk management skills, attention to detail, and experience in international trade finance and banking operations.

As an Associate in the Treasury Management Fulfillment organization within Commercial Bank, you will be part of the Standby Letter of Credit Operations team within the Trade Finance organization. This team is responsible for the end-to-end execution of core activities supporting Standby Letter of Credit Operations, including managing front office interactions.

As an Associate within the Commercial Bank’s Treasury Management Fulfillment - Trade Finance organization, your team will be responsible for the end-to-end execution of core activities supporting the Trade Finance suite of products. This team’s core responsibility is managing the end-to-end execution of Standby Letters of Credit, including the management of front office activities. Interested applicants should expect to work in a dynamic environment that bridges international business, baking operations and risk management.

This position involves supporting global trade transactions by reviewing and processing Standby Letters of Credit and related instruments while ensuring compliance with regulatory and internal standards. In addition, applicants should expect to service clients who transact with both domestic and international parties. Due to the regulatory, financial, and operational risks associated with letters of credit, this is a fast-paced, back-office operational environment.

Candidates should demonstrate a high degree of ownership, attention to detail, critical thinking, and risk management in executing daily and monthly tasks. This opportunity offers exposure to international markets, practical problem solving and the chance to build expertise in financial products that drive global commerce.

Duties and Responsibilities:

• Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing

• Support the Letter of Credit process including; issuance, amendments, discrepancies, documents and payments.

• Assist the Standby Letter of Credit team with discovery calls

• Conduct quality assurance and general system testing

• Prepare metric reports for internal audit, accounting, regulatory, counter party risk teams, and external/partner banks

• Review and confirm compliance with Trade Finance Services controls

• Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials

• Liaise with Value Chain partners such as;
  Product Intent, Tech, Legal, etc. in support of Trade Finance transactions

• Monitor core system performance, report and escalate outages, and manage remediation efforts

• Provide support for ad hoc organizational projects

• Actively participate in ongoing SBLC training

The ideal candidate will :

• Have a risk management and control focus with a high level of personal accountability and ownership of their role.

• Excellent communication and interpersonal skills to interact effectively with Internal/External clients.

• Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to detail.

• An interest and/or fungible skills in machine learning, robotic process automation, and application improvement.

• Demonstrate aptitude to question current procedures with a focus on continuous process improvement.

• Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment.

• Experience with International Chamber of Commerce Rules and Regulations for…