Product Portfolio Operations Manager, Vice President

• Job Identification
• Business Unit Consumer & Community Banking
• Posting Date 03/24/2026, 01:26 PM
• Locations 201 N Walnut St, Wilmington, DE, 19801, US
• Job Schedule Full time
• Job Shift Day

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Join a dynamic team advancing Consumer Bank's product operating models and driving process efficiencies through automation and AI. Leverage your expertise to connect day-to-day portfolio operations with enterprise controls and tools, ensuring strong engagement and alignment across the product portfolio .

As a Product Portfolio Operations Manager in Consumer Bank, you will serve as the primary contact for Atlassian Align, manage requests and data quality, and drive planning and prioritization rhythms. You will produce portfolio reporting, steward dependency management, and lead engagement for upcoming product controls. This role requires proactive communication to keep product, technology, design, and data stakeholders aligned on priorities, timelines, and process changes

Job responsibilities

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
• Monitor Product Controls KPIs end-to-end: analyze reports, validate data quality, and engage product teams when thresholds are missed to drive…