Senior Trust Officer

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This role is responsible for managing complex fiduciary relationships, including high-net-worth and specialty trust accounts, in accordance with governing documents, applicable laws, and organizational policies. The Senior Trust Officer serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to deliver high-quality service, support business growth, and ensure a consistent client experience. Please see below for specific responsibilities and requirements for this role.

The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities.

• Fiduciary Account Administration:
  Manages complex trust accounts, including high-net-worth and specialty relationships, ensuring alignment with governing documents, fiduciary standards, and regulatory requirements.
• Client Relationship Management:
  Serves as the primary contact for clients, beneficiaries, and advisors, building strong relationships and delivering a high level of service.
• Risk and Compliance Management:
  Ensures adherence to fiduciary, legal, and regulatory requirements, including completion of reviews, documentation of decisions, and timely resolution of exceptions.
• Decision Making:
  Exercises sound judgment in complex fiduciary matters, including discretionary decisions and risk assessment, ensuring alignment with governing documents, regulatory requirements, and organizational policies.
• Collaboration and Partnership:
  Works closely with internal partners and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions.
• Business Development Support:
  Partners with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships.
• Client Experience and Retention:
  Drives a consistent and high‑quality client experience, proactively addressing client needs and contributing to retention and satisfaction.
• Technical Expertise:
  Maintains strong knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations.
• Other Duties:
  Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission.

• Bachelor’s degree or equivalent experience required.
• 8-10+ years of experience in trust administration, fiduciary services, or related experience.

Qualified candidates will possess an advanced degree of proficiency (typically from 8-10+ years of work or practical experience), in:

• Fiduciary Expertise:
  Strong knowledge of trust administration, governing documents, and fiduciary principles.
• Client Relationship Management:
  Ability to manage complex client relationships and deliver high‑quality service.
• Risk and Compliance Management:
  Understanding of regulatory requirements, fiduciary standards, and internal policies.
• Communication:
  Ability to clearly communicate complex fiduciary concepts to clients and partners.
• Collaboration:
  
  Effectively partners across internal teams and with external advisors.

Qualified candidates will possess an advanced degree of proficiency (typically from 8-10+ years of work or practical experience), in:

• Relationship Management:
  Builds trust and credibility with clients and partners.
• Problem Solving:
  Identifies issues and develops practical, compliant solutions.
• Influence and Partnership:
  Collaborates effectively across teams and…