Investigator II

Summary Statement

This is experienced level investigation work of alleged or probable violations of state or federal laws, rules and regulations. In addition to work performed by an Investigator I, employees independently perform the full range of Essential Functions under general supervision for both routine and complex investigations. Examples of factors contributing to complexity include conducting investigations that are long-term, involve substantial dollar amounts or severe cases of alleged violations of law that result in criminal, civil or administrative charges.

• Six months experience in conducting civil, criminal, and administrative investigations.

• Conduct investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.
• Collect, control, and evaluate evidence such as physical, financial, background, and other records, documents and items.
• Formulate questions and conduct interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.
• Interpret, explain and ensure compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.
• Make judgments after evaluating all available facts and recommend appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.
• Use commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.
• Document details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.
• Prepare and submit investigative reports that clearly and accurately document findings, supporting facts, and action taken.
• Testify and present evidence before boards, commissions, administrative bodies, or courts.
• Deliver excellent customer service to internal and external customers and the public in person, electronically, or by written communication.
• Communicate and interact effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.
• May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.
• May make recommendations to subpoena information.

• One year of experience in conducting investigations which may include conducting interviews to obtain confidential information, gathering evidence, and documenting findings.
• One year of experience in collecting, evaluating and analyzing relevant information to make recommendations on alleged or probable violations of state or federal laws, rules and regulations.
• One year of experience in providing clear, prompt and accurate information to respond to and resolve complaints.
• Six months' experience in civil, criminal or administrative proceedings such as providing testimony before boards/commissions/authorities, preparing evidence/sworn statements, or managing and prioritizing cases.

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hire Form I‑9 information to confirm that you are authorized to work in the U.S. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment.

A satisfactory criminal background check is required as a condition of hire.

To learn more about the comprehensive benefit package please visit our website at (Use the "Apply for this Job" box below)./

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. Once you have submitted your application on‑line, all future correspondence related to your application will be sent via email.

You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab aware.gov.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.