Office Assistant II, Rehab Administration

Job Details

Christiana Care's Rehab Administration is looking to hire a Float Medical Office Assistant II.

The Medical Office Assistant II will be responsible for scheduling appointments with consideration of insurance details, greeting patients professionally to collect demographic and financial information, and processing referral information while maintaining patient confidentiality.

The Medical Office Assistant II will be primarily based at Springside, DE and will be required to cross cover multiple locations from Smyrna, DE to Concord, PA per practice needs.

• Monday
  - Friday:
  Day Shift
• No weekends/holidays

• Schedules appointments with awareness of insurance, provider, and location for virtual and on-site appointments
• Greet and interact with patients in a professional manner, virtually or on-site in order to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
• Collects payments according to insurance requirements
• Verifies insurance coverage & coordinates referrals
• Performs day end reconciliation of appointments & payments received
• Answers all phone calls in a professional manner and relay accurate messages
• Alerts providers of messages and responds to messages from provider(s)
• Communicates with provider and staff through EMR
• Keeps patients up-to-date on issues until resolution can be accomplished
• Facilitate testing, labs, appointments, etc for patients
• Prepares medical records to include scanning and indexing tests, reports, etc into patient charts as needed

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions.
• Generous paid time off with annual roll-over and opportunities to cash out.
• 12 weeks paid parental leave.
• Tuition assistance
• Incredible Work/Life benefits including annual membership to , access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!

• High School Graduate or GED required.
• 2 years' experience in a medical office practice setting is required; 3 years' experience is preferred

Interested candidates should attach an updated copy of the resumes for consideration!

At Christiana Care, we are guided by our values of Love and Excellence and are passionate about delivering health, not just health care.

Hourly Pay Range: $18.19 - $26.37

This pay rate/range represents Christiana Care's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date:
Jan 30, 2026

EEO Posting Statement:
Christiana Care offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit (Use the "Apply for this Job" box below)./