Wilmington Patient Services Representative

Lawall Prosthetics and Orthotics Services, a long established orthotic & prosthetics provider with an excellent reputation, is looking for a Wilmington Patient Services Representative in our Wilmington, DE office.

• Providing excellent customer service to all patients
• Data entry and preparation of orders
• Becoming versed and knowledgeable of various insurance company requirements and procedures
• Obtaining the proper documentation necessary for insurance companies/plans
• Verifying patient benefits and pre-certifying our services
• Assuring timely service to patients
• Ability to quickly learn and navigate all company computer and phone applications
• Performing other duties as assigned

• Works independently
• Uses good judgement
• Makes sound decisions
• Communicates professionally
• Works in a fast-paced environment
• Records correctly and briefly
• Handles sensitive information in confidence
• Meets deadlines and prioritizes
• Proficient in Microsoft Outlook, Word, Excel
• Organized and detail-oriented
• High school graduate
  
  Knowledge of anatomy and medical code is a plus
• Professional conduct
• Dress appropriately

We offer great pay and benefits. If you are looking for a fun place to work and want to use your talents to help patients meet their needs, we want to hear from you.

This is a drug‑free workplace and all job offers will be contingent on passing a drug screen and a favorable pre‑employment background check.