Talent Leader - Learning & Development

Talent Leader
- Learning and Development Wilmington, Delaware Hybrid Work Model (3 days onsite/ 2 days remotely) Monday-Friday, 8am-5pm ETReporting to:
Global Head of Learning & Development Level: Expert Talent Partner About this opportunity

This is a L&D leadership role within our Global Learning & Development team. You will collaborate with the leadership of Business Unit / Shared Services to shape and deliver the learning agenda across multiple countries - combining facilitation, program management, business consulting, learning advisory, and people leadership of L&D team.

Role Purpose You are responsible for shaping and delivering learning solutions that build capability, accelerate performance, and enable business outcomes across multiple countries and business areas.  Reporting to the Global Head of Learning & Development this role operates as a business consultant and learning advisor - diagnosing capability needs with senior leaders, designing fit-for-purpose programs, implementing learning interventions and measuring for needed outcomes.
It also leads and develops a network of facilitators and L&D contributors aligned to the BU/SS agenda.

Key Responsibilities Lead and develop the BU/SS L&D agenda

Create and implement the L&D strategy, plan, and roadmap in collaboration with the assigned Business Units / Shared Services, aligned to enterprise priorities

Lead, coach, and develop the team of Talent Partner, facilitators, L&D contributors supporting the BU/SSBuild a high-performing, collaborative team culture that prioritizes business outcomes over just activities

Set clear performance expectations, provide regular feedback, and develop future L&D talent

Operate as a business consultant and learning advisor

Engage directly with BU/SS leaders to diagnose capability needs before defaulting to a learning solution

Serve as the trusted advisor for all learning, development, and capability-building initiatives within the BU/SSTranslate business priorities into clear learning outcomes - and push back when a learning initiative is not the right fix Communicate L&D plans in business language: capability gaps, pipeline risk, performance lift, and speed to readiness

Partner with People and Culture BPs and the Business to design learning solutions

Partner with P&C Business Partners to assess learning needs across the BU/SS and co-design execution plans

Collaborate with cross-functional teams to design and implement learning solutions that scale across geographies

Leverage the COEs within Global L&D to bring specialist capability and deliver scaled impact to the BU/SSEngage closely with BU/SS stakeholders to ensure learning solutions are practical, adopted, and embedded into the way work gets done Facilitate and program manage learning initiatives

Facilitate flagship talent and leadership development programs for the BU/SSOversee end-to-end program management of learning initiatives - planning, logistics, learner experience, and reporting

Drive program impact and effectiveness; champion a culture of continuous improvement through structured measurement and feedback

Support broader talent and culture initiatives

Provide support for adjacent talent priorities including Colleague Experience, Talent Management, Culture, Diversity & Belonging, and Change Management Contribute to other enterprise initiatives where L&D plays an enabling role Reinforce CSC values, leadership behaviors, and culture through every learning touchpoint

Contribute to cross-functional projects within global L&D - program design, content curation, instructional design, and vendor partner management as required

Identify innovative, engaging, and cost-effective methods to learn and develop talent at scale

Bring external benchmarks and emerging…