Provisioning & Stored Cards Senior Associate

Provisioning & Stored Cards Senior Associate

Join to apply for the Provisioning & Stored Cards Senior Associate role at JPMorgan Chase

$99,750.00/yr - $/yr

Join our dynamic Payments organization, a team of talented product managers dedicated to innovating payment services on key platforms. We aim to revolutionize customer experiences, streamline our business processes, and consistently strive for product excellence. If you're an analytical thinker with a passion for problem-solving and delivering cutting‑edge digital payment solutions, you've found your team.

As a Senior Product Associate in the Commerce Payments team, you will focus on delivering seamless digital payments experiences that enable and encourage customers to use Chase cards wherever, whenever, and however they want to pay. You will work on defining, building, and enhancing key payments experiences and platform capabilities related to digital wallets and e‑commerce, as well as supporting ongoing product health and performance.

You will partner with Product Leaders and key stakeholders across the organization to develop, launch and manage features including product discovery, product research, requirements gathering and definition, writing user stories and acceptance criteria, and owning issue resolution.

• Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
• Define, prioritize, and clarify user stories; working with other Product Managers, engineering leads and the leadership team
• Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
• Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
• Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
• Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans, and scripts, that will drive desired outcomes
• Conduct pre‑release reviews which could include regression testing and quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations, and production management teams to research and solve issues or defects that impact our customer experience.

• 3+ years of experience in product management, financial services, and digital.
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
• Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design
• Strong understanding of product development using Agile / Scrum, including experience in writing high‑quality user stories and acceptance criteria for both back‑end and front‑end requirements and familiarity with tools such as JIRA or equivalent

• Experience in online payments including wallets, e‑commerce, and partner integration
• Strong knowledge of application programming interfaces (APIs) and engineering practices
• BS or MS in Computer Science, Business Management, or a comparable field of study

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on…