Data Analytics Manager

Description

As a key member of the Knowledge Management and Innovation team, the Data Analytics Manager’s primary role is to support the delivery of data driven legal solutions and analysis to internal and external clients. The manager is responsible for the Firm’s data visualization platforms, reporting tools, data portal, and advanced analytics environment. The manager will support the workflow of projects and conduct hands-on analysis and solutioning, when applicable.

ESSENTIAL FUNCTIONS:

• Data Strategy and Leadership

• In conjunction with the Director of Data Analytics and Strategy, develop and execute the firm’s data analytics roadmap, aligning with strategic business objectives and client service standards.

• Lead, mentor and grow a team of data analysts and specialists within the Knowledge Management and Innovation department; foster a culture of innovation, collaboration and continuous improvement

• Collaborate and partner with clients, attorneys, and other stakeholders to identify and deliver opportunities driven by data and quantitative analysis

• Partner with the Firm’s functional departments to analyze data and develop solutions to support business operational objectives of the Firm

• Surface and support concepts for client-facing solutions that could be productized for the Firm

• Communicate complex data concepts in clear, actionable terms to non-technical audiences.

• Data Management and Analysis

• Train and support end-users in data literacy, dashboard usage and self-service analytics.

• Deliver regular and ad hoc reports, visualizations, and presentations to firm leadership, practice leaders and clients.

• Identify trends, risks and opportunities to inform strategic planning, industry and client needs.

• Collaborate with the firm’s Accounting, IT and Pricing departments and other key stakeholders to create and implement data projects for the firm

• Technical

• Translate business requirements and unstructured business issues into data analytic problems and solutions

• Develop data preparation, sample design, identify appropriate analytic and statistical methodology, and document process and results

• Analyze and model structured data using advanced statistical methods, and implement software/algorithms to perform analysis

• Perform machine learning, natural language, and statistical analysis methods as appropriate, such as classification, collaborative filtering, association rules, sentiment analysis, topic-modeling, time-series analysis

• Perform explanatory data analysis, generate and test working hypotheses, prepare and analyze historical data, identify patterns and interpret results, and be able to explain to all levels of stakeholders

ADDITIONAL FUNCTIONS:

• Other projects as assigned.

QUALIFICATIONS (EXPERIENCE, KNOWLEDGE,

SKILLS AND ABILITIES

):

Education:

• Bachelor’s degree, preferably in a business or technical discipline

• Juris Doctor or Master’s degree in data science, computer science, statistics, or engineering - preferred

Experience:

• 5+ years of experience in a law firm or legal operations environment

• At least 2 years in a data analytics role (or similar)

• Preferred:
  Lean, Lean Six Sigma, PMP or similar certification preferred or the ability to demonstrate comparable experience and training in project management or process improvement

Knowledge, Skills, & Abilities:

• Skills & Abilities

• Strong verbal communication skills with the ability to explain and translate technical data analysis approaches and results to attorneys and business professionals

• Ability to manage people and motivate them to accomplish their goals.

• Strong supervisory, organizational and project management skills and ability to prioritize and multi-task with a high volume of work in a fast-paced environment.

• Ability to work with detailed information accurately and efficiently while maintaining confidentiality.

• Ability to develop collaborative relationships with a broad array of individuals; ability to explain/sell the needs of the Department/Practice.

• Ability to build and maintain strong relationships and gain the trust of the attorneys and administrative staff.

• Competence in setting structure especially where none exists

• Knowledge

• Strong business analysis skills and the…