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IT Support Technical Support

Senior Enterprise Technical Support Specialist

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Cornerstone onDemand
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology firm based in the United States is seeking an Advanced Technical Support Specialist to deliver elite-level support to enterprise customers. In this senior role, you will manage complex technical issues, provide proactive engagement, and mentor fellow team members. The ideal candidate has over 5 years of experience in technical customer support, preferably in enterprise SaaS solutions. This position emphasizes strong communication skills and a customer-focused mindset, allowing clients to achieve maximum value from the product.
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Position Requirements
10+ Years work experience
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