Senior Product Delivery Associate, Chase

You’ll help shape a seamless customer experience by bringing rigor, structure, and strong partnership to product releases. Join a collaborative team where your testing leadership helps deliver reliable outcomes at scale.

As a Business User Acceptance Testing Lead in the Travel Product team
, you will own business testing strategy and execution across web and mobile experiences, partnering closely with product and engineering to deliver high-quality releases. You will design practical test approaches, communicate clearly with stakeholders, and ensure issues are driven to resolution through release and post-production validation.

• Partner with product, engineering, and cross-functional stakeholders to align on testing scope, timelines, and release readiness
• Create and execute end-to-end user acceptance testing plans for web and mobile experiences
• Design business use cases and translate them into clear, executable test scenarios and scripts
• Coordinate test data setup and data conditioning to support reliable execution
  
  Execute testing in an Agile delivery environment and support iterative delivery cycles
• Identify, document, and communicate defects and risks, driving them to closure with clear ownership and follow-through
• Manage multiple work streams simultaneously while maintaining strong attention to detail
• Provide structured status updates, highlighting progress, dependencies, and decisions needed

• Minimum 5 years of total professional experience, including at least 3 years of quality assurance experience
• Bachelor’s degree
• Experience testing both web and mobile applications, including Android and iOS
• Experience with functional test automation tools and technologies (Selenium, Java, Cucumber)
• Ability to manage multiple streams of work and deliver on committed timelines
• Experience using workflow and documentation tools (Jira, Confluence)
• Demonstrated ability to lead complex testing efforts across cross-functional teams, proactively managing impediments and risks

• Experience with test management tools (Quality Center/ALM, qTest)
• Experience with native mobile app automation for iOS and Android
• Experience with API test automation tools (Rest Assured, SoapUI, Postman)
• Experience in banking or financial services