Manager, Project Manager; Well-Managed Advisor

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

The Strategy & Operations organization within Bank Tech is looking for a Manager, Project Manager to join the Bank Tech Well-Managed Assurance & Enablement Team as a Well-Managed Advisor. Our team is focused on providing advisory, consulting and enablement services to Engineering Towers across Bank Tech and Shopping Tech to clear administrative friction, translate complex Cyber and Tech compliance requirements into repeatable pathways, and drive continuous well-managed operations.

There’s also a strong focus on leveraging data-driven insights and Generative AI automation to build a proactive risk posture that minimizes our overall risk footprint.

As a Well-Managed Advisor in this space, your main focus will be to ensure the successful execution and compliance alignment of key Cyber and Tech Metrics, including Vulnerability Management, Cloud Compliance, End-of-Life (EOL) Software, and Exception closures/renewals. A typical day could include advising and making recommendations to Engineering Leads, conducting reviews of incoming well-managed work, breaking down complex Cyber and Tech requirements into clear guidance for engineers, and engaging with leaders to keep them updated on health metrics.

In addition, there will be opportunities to drive innovation across the team, including leveraging Generative AI (e.g. Gemini, GEMs) to automate manual reporting, building process documents/job aids, and elevating overall program maturity.

• You enjoy working in a role that is fast-paced and both strategic and tactical in nature.
• You have a passion for Tech and Cyber Compliance and Risk Management.
• You have excellent customer service / relationship management skills.
• You enjoy working as both an individual and team contributor.
• You have excellent time management skills and are used to meeting/exceeding rigorous goals & objectives.
• You have excellent communication skills (written & verbal), and can influence multiple levels up.
• You are a team player, willing to shift priorities when necessary to support the overall mission.
• You can confidently bring new ideas to the table and challenge the status quo.
• You are digitally curious, with a drive to learn more about technology. You are not afraid to harness the power of AI.

• Drive Well-Managed Execution:
  Plan, design, manage, and executive end-to-end delivery of technical compliance work streams---including Vulnerability Management, Cloud Compliance, End-of-Life (EOL) Software, and Exception renewals---ensuring strict alignment with established Service Level Agreements (SLAs) and defined priorities.
• Engineering Enablement & 'Front Door':
  Serve as strategic partner, intake liaison, and "Front Door" for engineering teams. Shield engineers from administrative friction, eliminate noise, and identify ways to streamline business and tech processes through self-service resources and clear job aids.
• Proactive Risk & Metric Management:
  Shift oversight from reactive "fire drills" to a predictive model. Track key Cyber and Technology Risk metrics, maintain key project documentation, identify pattern trends, and mitigate or elevate potential compliance risks before they impact delivery timelines.
• AI & Operational Automation:
  Champion the adoption of Generative AI (e.g. Gemini, GEMs, etc.) and…