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AI Adoption & Strategy Leader

Job in Wilmington, New Castle County, Delaware, 19894, USA
Listing for: Zendesk
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    AI Business & Operations
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 118000 - 178000 USD Yearly USD 118000.00 178000.00 YEAR
Job Description & How to Apply Below

Zendesk seeks an AI Success Strategist to own multi-year AI roadmaps and translate capabilities into strategic business value for customers. You will align Product, Services, Sales, and Partners to drive adoption, expansion, and renewal while guiding executives with a forward-looking AI vision.

You will lead discovery engagements, design authority reviews, and coordinate cross-functional teams to ensure scalable, compliant AI deployments and measurable outcomes.

Our team is growing, and we are hiring a AI Adoption & Strategy Leader in Wilmington, DE, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the AI Adoption & Strategy Leader role in the description above.

We appreciate your interest in this position.

Join Zendesk and contribute to our ongoing work.

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